Families & participants
General questions
Services, scheduling, eligibility, or getting started.
Phone: 848-316-8540 Email: info@thhs.care
Tender Hand — general line
848-316-8540Hours
Monday–Friday · 8am–6pm
External agencies are
listed for convenience; THHS does not control their services or contacts.
01 / Contact
We’re here to help.
Families exploring services, support coordinators making a referral, current participants, and our care team — here’s how to reach us, plus the New Jersey and federal offices you may need.
Family-owned · NJ DHS licensed · NJ DDD-approved · 11 NJ counties
02 / In an emergency
If it’s urgent, call first.
If someone is in immediate danger or having a medical emergency, call 911.
- 911 Emergency — police, fire, medical
- 988 Suicide & Crisis Lifeline — call or text, 24/7
- 1-800-832-9173 Report abuse, neglect or exploitation of an adult with a developmental disability (NJ DDD) — then press 1, 24/7
03 / Key New Jersey numbers
The lines that matter most.
The three New Jersey offices most families and workers call — front and center.
04 / Reach Tender Hand
The right team, right away.
Support coordinators
Referrals
DDD, Support Coordinator, and family referrals.
Phone: 848-316-8540 Email: referrals@thhs.care
Job seekers & staff
Careers & team
Employment, applications, and questions from our care team.
Phone: 848-316-8540 Email: careers@thhs.care
Help in your language
Language access
Interpreters, translated information, and accessible formats — free of charge.
Phone: 848-316-8540 Email: languageaccess@thhs.care
Privacy, rights & concerns
Legal & compliance
Privacy, HIPAA, nondiscrimination, grievances, and records requests.
Phone: 908-444-6164 Email: legal@thhs.care
Invoices & payments
Billing
Authorizations, invoices, and payment questions.
Phone: 848-316-8540 Email: billing@thhs.care
05 / New Jersey resources
State offices, in one place.
Developmental disabilities
NJ Division of Developmental Disabilities
Toll-free: 1-800-832-9173 Main: 609-633-1482 Web: nj.gov/humanservices/ddd
Medicaid coverage
NJ FamilyCare / Medicaid
Call center: 1-800-356-1561 Fraud hotline: 1-888-937-2835 Web: njfamilycare.org
Public health
NJ Department of Health
Main: 1-800-367-6543 After hours: 609-392-2020 Web: nj.gov/health
Disability services
NJ Division of Disability Services
Toll-free: 1-888-285-3036 Web: nj.gov/humanservices/dds
Civil rights
NJ Division on Civil Rights
Phone: 1-833-653-2748 (Relay 711) Web: bias.njcivilrights.gov
Community resources
NJ 2-1-1
06 / Federal & civil rights
Your rights, federally.
Civil rights & HIPAA
U.S. HHS Office for Civil Rights
File a civil rights or health-information privacy complaint.
Phone: 1-800-368-1019 TDD: 1-800-537-7697 Email: OCRMail@hhs.gov Web: ocrportal.hhs.gov
Language & access
Free assistance is your right
If you need an interpreter, a translated document, or an accessible format to reach any office, THHS can help — free of charge.
Phone: 848-316-8540 Email: languageaccess@thhs.care
07 / For our care team
Certified, supported, valued.
Screening, training, and compliance resources for our DSPs and applicants.
DSP screening
NJ DHS Office of Program Integrity
Central Registry of Offenders Against Individuals with Developmental Disabilities — employment screening required before a DSP starts.
Phone: 1-800-832-9173 Web: nj.gov/humanservices/opia
Provider oversight
NJ Division of Developmental Disabilities
Provider requirements, DSP training standards, and compliance for DDD-approved agencies.
Email: ddd.providerhelpdesk@dhs.nj.gov Web: nj.gov/humanservices/ddd/providers
Join our team
Tender Hand careers
Apply, ask about openings, or check on your application.
Phone: 848-316-8540 Email: careers@thhs.care
Current team
Staff & HR
Employment, payroll, and personnel questions.
Email: hr@thhs.care
08 / Help lines
Free, confidential, always open.
Suicide & Crisis Lifeline
Call or text: 988 · 24/7
NJ Domestic Violence Hotline
Phone: 1-800-572-7233
Medicaid Fraud & Abuse
Phone: 1-888-937-2835
NJ 2-1-1 Community Resources
Tender Hand Healthcare Services LLC · 50 Division Street, Suite 501, Somerville, NJ 08876 · External agency information is provided for convenience and may change; please verify directly with each agency.